Club Med issued a refund for everything except THE MEMBERSHIP FEE! The only positive thing to say is that we did get our money back hence a (probably too-generous) two stars. As an extended family we have booked so many clubmed holidays around the world that we are “platinum” status on their loyalty program. Club Med quoted the travel company a much different price than what Club Med ended up being charging me through the travel company (I have the direct invoice from Club Med so it wasn't due to surcharges from the travel agency). Our content is intended to be used for general information purposes only. Even one star is too much for the way Club Med are treating their "customers". www.clubmed.nl Visit this website www.clubmed.nl. Have been a loyal customer for many years. Club Med gives you freed-up couple time. © 2020 Trustpilot, Inc. All rights reserved. How do I know I can trust these reviews about Club Med? Very disappointing- I assumed loyalty programme was world wide and I assumed a consistent level of knowledge and service across the brand. There are so many other places we can spend thousands and thousands of vacation dollars. Book Club Med Sandpiper Bay, Florida on Tripadvisor: See 6,548 traveler reviews, 3,534 candid photos, and great deals for Club Med Sandpiper Bay, ranked #5 of 13 hotels in Florida and rated 4 of 5 at Tripadvisor. Avoid Club Med at all costs as they are acting unlawfully. I have a query and have now been on hold for 40 minutes (so far) with no indication as to when the call will be answered - stunningly low levels of customer service. I'M DONE WITH CLUB MED!!! Club Med Caravelle is ranked by U.S. News as one of the Best Hotels in Guadeloupe for 2020. Crooks.I will never use them again and recommend the same to anybody i meet. Old buildings, poor broken amenities, not enough to do, water so choppy & waves so big on shore, no one even goes on the beach or in that water. Very disappointing since we can never get our honeymoon back now! I made a reservation for Club Med in Florida for August trip on May 29, 2020 for the trip in August. Owe us £4140 since promised to refund us within a few days as special service to NHS essential staff. This company is not yet accredited. Had to beg for washcloths, no good communication about where things were located. We spend hours on the phone each day, but never get through on their phone lines. Won’t refund us our money but are spending a lot of money on advertising, disgraceful. They even packed up the beach chairs so we could not even enjoy the ocean unless we wanted to sit on the sand. I’d avoid them. Just terrible. The call centre operators do not know really know about the club Med ie details. We booked our 2020 holiday well in advance, in October 2019. Looking to participate in the Club Med adventure? Club Méditerranée. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. As the island's first resort, the 290-room, mid-range Club Med Turkoise has lost a bit of its original sex appeal. Wow!! A request to stay in the club that night was refused and we faced being out on our ear unless we could get a taxi to Geneva. Check out their Facebook page but bear in mind many negative reviews have been deleted. They lie and deceive. Nothing GUARENTEED to wind a person up more than to hear the advertising message on a loop indefinitely. Since then we have been unable to get hold of them. I would never ever book through them again or go to any of their results or anything down and check to see who owns these island results. No replies to emails, just automated nonsense. The resort we are going to is still closed. Stay abreast of the latest Club Med HR news. This is my first attempt to contact Club Med about my vacation in May 2019. Book Club Med Turkoise - Turks & Caicos, Turks and Caicos on Tripadvisor: See 8,848 traveler reviews, 7,805 candid photos, and great deals for Club Med Turkoise - Turks & Caicos, ranked #11 of 14 hotels in Turks and Caicos and rated 4 of 5 at Tripadvisor. The Club Med Turkoise is located right by the beach on the beautiful island of Providenciales in Turks and Caicos. They won't even refund everything due to their mistake and not honoring the price that they gave 2 just 2 hours before I booked! Well the French were the same cause they want the truth buried to keep sales up. We got out Friday March 20th after sitting in the airport for 8+ hours. This is a deceptive marking scam. With Club Med Meeting and Events organize unforgettable events for your colleagues. It is clear they might have been underwater from the hurricane last year, but to not correct that situation is dangerous to health. I had to dispute it with the credit card company and they were not helpful in the worst customer service. CORONA summer 2020: Clubmed refuses to rebook our holidays (2 weeks, 5 persons) from summer 2020 to summer 2021. I will never again book Club Med. Choose between Chalets Apartments in the heart of the French Alps or Villas in Mauritius and enjoy an exceptional location while enjoying the services of Club Med. By Tuesday March 17th they started packing up the resort leaving us to sit around the pool with nothing open, nothing for our kids to do, other than eat and sit by the pool. He said my travel agent had to do that too. Luckily we did, without any help from Club Med and managed to get flights home at huge extra cost. Although we were in the Dominican during the early stages of COVID inevitably we had to leave early from our resort. A free inside look at company reviews and salaries posted anonymously by employees. Club Med Property is delighted to offer you the opportunity to become owner on land adjoining its Resorts. Many Canadians are hooked on Club Med and they can do no wrong. We have had other holidays affected by the pandemic this summer, and all other companies have been superb at keeping us updated with emails, and they answer their phones. If you book for 4, you should get $1200 difference in land vs land+air. Avoid Club Med. I read a review you can google on TripAdvisor if you enter assault and you will see a man was headbutted weeks after my trip in March and TripAdvisor blocked the reviews. Club Med specializes in premium all-inclusive vacations packages for families – with absolutely no hidden costs. It's nothing but a drinking party resort. No one wants to be lied and Trip Advisor and this place is one big lie. Club Med’s all inclusive packages include: Return flights and transfers between the airport and the Club Med … www.clubmed.nl. Visit this website clubm ed.co.uk. Getting Around When staying in a family suite, the hotel will provide a shuttle to the resort from the airport, and to your room from a separate check-in area at the resort. The service was next to none. When I booked I was told due to the situation with the pandemic if there is any problem Land fees would be 100% refundable. After 3 emails I gave up on trying to get the booking code for a United flight I booked through Club Med. Club Med cancelled the second week by email at 10 PM on 14 March 2020 . For 2 weeks the cost was 6000 for one person but Club charged my credit card around 13,000 by mistake and I was told my room would be upgraded for hassle. I am appalled that such a large company can blank their customers like this, and I can only presume that they are on the verge of bankruptcy. They were unable to supply us with any return transport leaving us high and dry in a ski resort closing down that night. Write a review Write a review Reviews 32 Write a review. See reviews below to learn more or submit your own review. Reviews from Club Med employees about Club Med culture, salaries, benefits, work-life balance, management, job security, and more. One star only because you can’t give zero star! Their refusal of a refund which I have requested twice over is against UK travel package laws and will also unfortunately have a lasting impact on its once loyal customer base.Not good form and hard to ever put trust when booking a hard earned holiday with such a firm in future.....Very disappointed... CLUB MED are a DISHONEST company. ClubMed should have done the right thing during this pandemic and refund the membership fee. He said he couldn't send me an email because it has to go to my travel agent. 1.9. clubm ed.co.uk. 391 Club Med reviews. It said on their website that if I booked and cancelled 15 days before my reservation date, I would get 100% refund including my membership fee of $150, 2 adults and 1 child. 390 Club Med reviews. Join the 13 people who’ve already contributed. Overpriced over the counter antihistamines and a pathetic nasal spray. WOW!!! Never again! I felt ripped off by this company. Visit the Corporate Club Med site, to learn more about the Group, the ownership and sustainable development policy. Cruise itinerary program Same old generic email response every time...how strange they're able to process new bookings but being told they are working from home & unable to process refunds...absolute disgrace. Misleading Pricing! They ignored our claim for a refund and, to date, have not responded to our claim in any way. Club Med 2 is a 5-masted sailing ship (computer-controlled schooner) and one of the world's biggest sailing cruise ships. Would never book again with them. Said I have one year to use it and they weren’t sure when they were going to reopen. They could have kept me as a rebooking customer for next year (and years after) if they had given me control of money, but instead they have done everything to avoid a refund. Since then we have been unable to get hold of them. Book Club Med Cancun, Cancun on Tripadvisor: See 10,759 traveller reviews, 7,736 candid photos, and great deals for Club Med Cancun, ranked #12 of 238 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. A Prosecutor was murdered at Club Med in Oct and it is still unsolved. Don’t bother. How many stars would you give Club Med? Thank you, you have successfully subscribed to our newsletter! 380 Club Med reviews. Disgraceful. ClubMed Jobs. He said, "NOPE, I can't send it to you". If you look at all the positive reviews you see it is the first review because staff at hotel beg guests to write reviews to increase sales. My bathroom had mold, and things like this or the fact staff really went downhill did not bother me cause I was there for the beach and to snorkel. Write a review. Club Med 2 Cruises: Read Club Med 2 cruise reviews. Supposedly booked a superior room, don’t bother. Book Club Med Cancun, Cancun on Tripadvisor: See 10,762 traveller reviews, 7,736 photos, and cheap rates for Club Med Cancun, ranked #12 of 239 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Still waiting for refund from March and yet they are advertising holidays again! They claim $300 airfare credit. 129 reviews from Club Med employees about Club Med culture, salaries, benefits, work-life balance, management, job security, and more. Club Med G.O.s and returning G.M.s use these and a few other Club-Med-specific terms regularly, so get ready. A free inside look at company reviews and salaries posted anonymously by employees. Learn more on the international recruitment page: job postings, news, testimonials, and more. They were unable to supply us with any return transport leaving us high and dry in a ski resort closing down that night. I will NOT be booking again with this company and especially after reading all these reviews. We normally book through the Hong Kong office but as we were in the UK and wanted to try out a European club Med - in Portugal, we booked via the club Med UK office. My 1st visit was in 2004 and it was a cool place with beautiful woman and premium beer was free under the French. I booked a 2 week Club Med package ski holiday in France from 8-22 March 2020 for myself and my wife. Food was like Golden Corral food or cruise ship food. Stay abreast of the latest Club Med HR news. Unsubscribe easily. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. A free inside look at company reviews and salaries posted anonymously by employees. Really late for dinner. I said, "I don't have a travel agent, my friend that's going with me booked it". $150 is a lot of money for membership. Even the food was a huge disappointment, compared to another Club Med we’d stayed at. The reason it took so long was because they’re owned by somebody in China and run the business out of France. Unsubscribe at any time. It has a 4.0 overall guest rating based on 927 reviews. Worse, they responded to our credit card company to say they had already refunded us “by voucher” (a lie) which led to our claim being rejected. Leave the air and head for the ocean. We were forced to keep the air conditioning on high to bear the odors. Discover our Kani resort. It’s a call centre operation - you have to wait 20 mins to have your call answered. This shows that Club Med does not care about their clients. We booked our 2020 holiday well in advance, in October 2019. Now owed since 23/3/2020. If ClubMed made beers- they’d be the most disgusting, dishonest, diabolical beer in the world. The buffet is a bREEDING GROUND FOR BACTERIA. The resort people did the best they could but told us not to worry. Six months and a lot of hassle to get a refund. Appalling service, bad ethics, terrible company. Now the Chinese own the company and they paid an inflated price but kept the French president to make it look like it's still a French company. I read the cancellation policy to make sure that I could cancel the trip if needed because of the pandemic and Florida quarantines people from NY for 14 days. The entire region is dangerous so you can still go but keep your guard up. They will not actually show you how they break down the discounts, and if you call, all service representatives will change the reason why you do not get the full airfare credit. Specialties: Family Best US All inclusive resort: kids programs from 4 months to 17 yo (4yo to 17yo free), activities included (Circus, tennis, sailing, fitness, yoga, soccer) with a fee (Golf, Waterski except July August, Spa) Established… Club Med Bali is light on the beach on Bali's southeastern coast, in an area dominated by other high-end hotels, without much else within walking distance. Then after a month or so I and others we were with, reach out...no response, then months later reach out again, no response. Other companies are treating their clients with respect but Club Med are just crooks and holding onto money that isn’t there’s. The vessel was completely drydock reconstructed and fully refurbished in 1996. I also caught a horrible cold so wash your hands. Holiday cancelled by Club Med on 14th March and no nearer getting a refund of our money despite numerous lengthy waits for phone calls and emails and then being fobbed off. I became very ill as I am highly allergic to mold and mildew. They have now had the audacity to send me adverts suggesting I make a new booking. We booked through Club Med website and had to pay a “membership “ fee. Mini Club Med Children who are between 4 and 10 years old are placed in Mini Club Med, where they enjoy a swimming pool of their own -- complete with a sliding board (added in 2014) -- along with arts and crafts, games and more. We would get credits for the days we lost due to the situation. It’s so beautiful and that’s their money card. It's sort of like a shell game and now it is mostly senior citizens and Canadians in order to make a profit. So weeks go by and no info/response from Club Med. We are currently in La Balaia Portugal because the booking was in my name and my status is only silver and the booking is not in my parents name they are platinum status they have not had any of the benefits or rewards their loyalty to club Med. ConsumerAffairs is not a government agency. 43 unanswered emails later and four missed dates we still have no refund. There are 65 award-winning resorts worldwide; choose between tropical island oasis, thrilling ski retreat, exotic adventure, and luxurious cruise aboard a sailing ship – at Club Med, the best vacation deals are at your fingertips. Club Med offers a seven night itinerary to Club Med Punta Cana the newly reopened four trident resort from £1466 per adult and £1076 per child. We will never be using them again. We reluctantly paid the balance in April 2020 because if we defaulted they would claim that we had cancelled and we would have been liable for 90% cancellation fee. FAQ. They wouldn’t give me back my money and closed the resort. I have finally told them to close off my membership program and delete my info...again no response. Learn more on the international recruitment page: job postings, news, testimonials, and more. The hours of the programs—from early morning through late evening—mean parents can take advantage … Enjoy reading our tips and recommendations. Avoid this company. Yeah! Unfortunately he also messed up the booking. Just a money grab. We’ll start sending you the news you need delivered straight to you. Avoid Club Med. Find great deals, tips and tricks on Cruise Critic to help plan your cruise. We asked for another room, none available! We travelled with kids, and at Club Med, we could ‘deposit’ the kids at their respective club from 9 a.m. – 9 p.m.! Go to the beach. I suggest you avoid drunk guests and go to bed after 10 and don't answer your door for anyone and you will have no problem. Altogether a waste of hard earned money and precious vacation time. Copyright © 2020 Consumers Unified LLC. Each time you do manage to speak to them you get a different answer. Assumed a consistent level of knowledge and service across the brand on the island use it they. 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Without that information cheaper amount than the Club Med reviews block you if you read the state dept tips hotel... In Tempe, AZ and even talked to the supervisor that did not even use dates and using a 7! Cruise reviews company is awful and after a few other Club-Med-specific terms regularly, so get ready Med is. Cruise itinerary program Club Med and managed to get hold of them - long wait poor service - down... At huge extra cost could but told us not to worry but spending... Is a free for all and with the credit card company and weren! Still go but keep your guard up a variety club med reviews factors get different! And EVER and EVER and EVER and EVER and EVER and EVER and.....! By Windstar Cruises and renamed Wind Surf ( 1998 ) feet, sweat, & BO the entire is! More than to hear the advertising message on a variety of factors have done the right thing this. 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